Managed IT Services Blog

Statista expects the size of the managed services market to reach nearly $300 billion a year by 2023. This growth, up from an expected $190 billion in 2019, is due in part to the fact that so many organizations realize the value a good managed service provider adds when it comes to their IT needs. 

However, if you are looking for Boston IT companies to help with IT in your company, you need to make sure that you find the right partner. As in any industry, with growth comes more competition. And not all Boston IT companies are the same. To ensure that you bring the right partner on board, avoid the following mistakes when vetting managed service providers. 

More and more businesses are turning to managed service providers (MSPs) to handle the complex IT solutions required to stay competitive in today’s marketplace. However, some still view the MSP as the guy who fixes the computers when they go down. The role of the MSP has evolved since the days of the single consultant who would come in and reconnect the printer or remove a virus from your computer. 

It’s extremely frustrating when you lose the data on your personal computer. Yet as annoying and time-consuming as this type of data loss is, it is nothing compared to losses that could be suffered by a business that has no IT disaster recovery plan in place. In fact, for a business, such a loss could mean the beginning of the end; more than 90 percent of businesses that lost their data for more than 10 days filed bankruptcy within one year of the data loss. 

Virtualization technology is nothing new. Popularized in the early 2000s, the technology that virtualization is built upon actually dates back to the 1960s, when IBM aimed to increase the efficiency of computers through time-sharing. 

Time-sharing, a process of sharing computing resources, laid the groundwork for modern-day virtualization where resources from a single computer are divided into multiple virtual machines. For example, a single server may be split into three separate servers, each one utilizing a third of the CPU, storage, and other resources.  However, modern-day virtualization allows for much more than that. Hypervisors, the software that enables virtualization, help organizations rely on virtualization for data, desktops, servers, operating systems, and network functions.

When it comes to choosing a partner for managed IT services, companies may run into issues finding the right partner because of the overwhelming amount of noise in the local Boston market. There are a number of companies fighting for market share, and with the global market share expected to rise to 296.38 billion dollars by the year 2023, you can expect even more companies to start vying for your business. 

To think that IT security is only a problem reserved for large enterprises is to put your business at a serious disadvantage. In fact, more and more small to medium-sized organizations are investing more in IT security because they understand that they are at risk. According to the 2018 State of Cybersecurity in Small and Medium Size Businesses study published by Ponemon, 67 percent of respondents experienced a cyberattack in the year 2018, and 58 percent of those attacks resulted in a data breach. 

 IT security remains a challenge for organizations of all sizes, but there are steps you can take to reduce the risks. Adhering to these three key IT security strategy pillars is the first step you should take. 

Since the early days of the computer virus, cybersecurity professionals have developed new ways to address the threat landscape. However, just as the good guys find new ways to defend against these attacks, the threat actors responsible are also evolving their methods to bypass these security controls. 

When you are vetting a new vendor, there are certain questions that you need answered before you do business with them. Although these questions differ based on the service or product you are purchasing, the vetting process itself is no different whether you are looking for IT services in Boston, the northeast, or anywhere else in the country. There are specific questions that you should ask to make sure that whoever you choose as a managed services provider for your business’s IT is a match for your individual needs. At a very minimum, any IT services provider should be able to answer the following questions for you. 

Recently, one of our clients expressed concern because they noticed that personal information was showing on users’ profile cards in Office 365. This information included users’ home addresses and personal phone numbers, among other information. 

No one should be surprised that when systems go down, businesses lose money. What might be surprising is just how much money is lost because of downtime. According to Forbes, businesses averaged a loss of $100,000 for one hour of downtime in 2017. A small business in the Boston area may not lose numbers like that, but any amount of loss could have devastating effects. For this reason alone, many small to medium-sized businesses turn to managed IT services. Managed service providers (MSPs) provide your business with a talented and experienced team of IT professionals who offer around-the-clock coverage to help prevent system outages from causing your business to lose money.