As a rapidly growing company, we’re always looking for technical and sales professionals who can promote our implementation and support solutions for leading manufacturers.
We’re a group of motivated individuals who like taking on the challenge of finding the right IT solution that will exceed our customers’ goals.
Rutter Networking Technologies, Inc.
Re: (list position applying)
10 High Street
Andover, MA 01810
Phone: 978-642-1000 / Fax: 978-657-0595
As a Security Services Support Engineer, your day to day responsibilities will require you to provide tier 2 and tier 3 support services for our customer’s environments. This will involve break/fix support as well as configuration assistance for any ‘how-to’ questions a customer might have. This position will also involve handling day-to-day configuration and maintenance of our managed services customers, providing all levels of activities from basic changes to upgrades and reconfigurations as needed or requested by the customers. Managing customer satisfaction and driving problem resolution is a key part of this role. Travel is limited and contained within the New England area only.
Rutter Networking Technologies, Inc. (RNT), a New England based consulting company, is seeking a Network Support Enginner.
As a Support Engineer, your day-to-day responsibilities will require you to provide tier 2 and tier 3 phone and remote access services for our customer's network infrastructure. In addition, you will be responsible for performing managed services tasks as assigned. Occasional onsite presence may be required as you develop in the position. This position will require extensive customer and vendor/partner interaction often times in high pressure troubleshooting situations. The postion also presents opportunities to work from home.
The ideal candidate will also have the following Technical Skills & Vendor Exposure: