Organizations tend to see their employees as liabilities rather than as assets, who, when trained appropriately and incentivized, can be part of a more robust solution to many problems. Security awareness training done right engages users and moves their natural "reflexes" from being unaware to being proactive and competent. The ultimate goal of why simulated phishing attacks are here is to train people's reflexes to learn the optimal response to such emails. The idea is to repeat variations of the exercise continuously, so a trainee has a chance to fail in a safe environment. Security education is an opportunity to strengthen communications within an organization so that employees become less susceptible to social engineering attacks. By building a network of "security champions" inclusive of all roles and geographic regions across the globe is a developmental opportunity. Successful behavioral change starts with clear communication to employees on why security education is important that also aligns with an organization's unique culture and workplace dynamics.
*Whitepaper was written by KnowBe4.